Legal

Legal Notice & Policy

Terms of Service, Privacy Policy, and Cookie Policy for Clir.

TERMS OF SERVICE

TERMS OF SERVICE

Last Updated: May 6, 2025

Please read these Terms of Service ("Terms") carefully before using the Clir mobile application ("App").

By accessing or using our App, you agree to be bound by these Terms.

If you disagree with any part of these Terms, you may not use our App.

1. Acceptance of Terms

By creating an account or using Clir, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Clir.

2. Description of Service

Clir is a mobile application designed to help users with allergies, dietary restrictions, and specific food preferences make informed food choices by providing:

  • Allergen and dietary restriction analysis of food products
  • Barcode scanning and OCR (Optical Character Recognition) technology
  • Alternative product recommendations
  • A community-driven food database

3. Important Disclaimers

3.1 No Medical Advice

THIS APP IS NOT A MEDICAL DEVICE AND DOES NOT PROVIDE MEDICAL ADVICE.

  • The information provided is for reference purposes only
  • We do not guarantee the accuracy, completeness, or reliability of any information
  • Do not rely solely on this App to make decisions about food consumption
  • Always consult with a qualified healthcare professional regarding allergies and dietary restrictions

3.2 User Verification Required

YOU MUST ALWAYS VERIFY PRODUCT LABELS DIRECTLY BEFORE CONSUMPTION.

  • Our analysis is based on database information that may be outdated or incomplete
  • Manufacturers may change ingredients without notice
  • Cross-contamination and "may contain" warnings may not be reflected
  • OCR and barcode scanning may produce errors

3.3 Limitation of Liability

THE APP AND ALL INFORMATION ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.

To the maximum extent permitted by law, Clir shall not be liable for any:

  • Direct, indirect, incidental, special, or consequential damages
  • Personal injury, health issues, or allergic reactions
  • Data loss or service interruptions
  • Inaccurate or incomplete information in the database

Maximum Liability:

  • Premium users: Amount actually paid for annual subscription
  • Free users: USD $100

4. User Accounts

4.1 Account Creation

  • You must provide accurate and complete information
  • One account per person
  • You are responsible for maintaining the confidentiality of your password
  • Social media login integration is available

4.2 Account Termination

  • You may terminate your account at any time via app settings or by emailing us
  • We may suspend or terminate your account for violations of these Terms
  • Inactive accounts (1+ years) may be deleted

5. User Conduct

You agree NOT to:

  • Post false, misleading, or inaccurate food information
  • Use automated systems to access the App
  • Attempt to circumvent security measures
  • Harass, threaten, or discriminate against other users
  • Use the App for commercial purposes without authorization
  • Violate any applicable laws or regulations

6. Contributor Guidelines

If you contribute food information to our database:

  • You grant Clir a perpetual, worldwide license to use your contributions
  • You must only submit information directly verified from product packaging
  • You must not copy information from third-party websites
  • False or malicious contributions may result in account termination

7. Premium Subscription

7.1 Features

Premium subscriptions include:

  • Multi-profile management
  • Unlimited scans

7.2 Billing

  • Subscriptions are billed monthly
  • Subscriptions automatically renew unless cancelled
  • Prices are subject to change with notice
  • No refunds for partial subscription periods

7.3 Cancellation

  • You may cancel at any time
  • Cancellation takes effect at the end of the current billing period
  • Access to premium features continues until subscription expires

8. Intellectual Property

All content, features, and functionality of the App are owned by Clir and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes.

9. Third-Party Services

The App may contain links to third-party websites or integrate with third-party services. We are not responsible for the content, privacy policies, or practices of any third-party sites or services.

10. Privacy

Your use of the App is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding your personal information.

11. Dispute Resolution

11.1 Informal Resolution

Before filing any claim, you agree to contact us at clir.pbl2026@gmail.com to attempt to resolve the dispute informally for at least 60 days.

11.2 Binding Arbitration

YOU AGREE TO RESOLVE ANY DISPUTES THROUGH BINDING ARBITRATION, NOT IN COURT.

  • Arbitration will be conducted by the American Arbitration Association (AAA)
  • You waive your right to a jury trial
  • Disputes under $10,000 will be conducted by telephone

11.3 Class Action Waiver

YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT.

All disputes must be brought individually.

11.4 Opt-Out Right

You may opt out of arbitration by sending written notice to clir.pbl2026@gmail.com within 30 days of first accepting these Terms.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective 14 days after posting. Continued use of the App after changes constitutes acceptance of the modified Terms.

13. Governing Law

These Terms shall be governed by the laws of [Service Provider's Jurisdiction], without regard to conflict of law principles.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Contact Us

If you have any questions about these Terms, please contact us:

Email: clir.pbl2026@gmail.com

PRIVACY POLICY

PRIVACY POLICY

Last Updated: May 6, 2025

This Privacy Policy describes how Clir ("we," "us," or "our") collects, uses, and shares your personal information when you use our mobile application and services.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Name, email address, password
  • Profile Information: Allergen preferences, dietary restrictions
  • User Content: Food product information, photos, reviews you submit
  • Communications: Messages you send to customer support

1.2 Information Collected Automatically

  • Device Information: Device ID, model, operating system, IP address
  • Usage Data: Features used, search queries, scan history, timestamps
  • Location Data: Approximate location (with your permission)
  • Camera Access: For barcode scanning and OCR features

1.3 Information from Third Parties

  • Social Login: Name, email, profile photo from social media platforms (e.g., Facebook, Google)
  • Payment Processors: Transaction information from Apple Pay, Google Pay, Stripe

2. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Create and manage your account
  • Process premium subscriptions
  • Analyze allergens and dietary restrictions
  • Recommend alternative products
  • Improve our app and database
  • Respond to customer support inquiries
  • Send service-related notifications
  • Detect and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

3.1 Service Providers

We share information with third-party service providers who help us operate our app:

  • Cloud Hosting: Google Cloud Platform
  • Analytics: Google Analytics for Firebase
  • Email Services: MailChimp, Brevo
  • Authentication: Firebase Authentication
  • Payment Processing: Apple Pay, Google Pay, Stripe
  • Performance Monitoring: Firebase Performance Monitoring, Crashlytics

3.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred.

3.3 Legal Requirements

We may disclose information if required by law or to protect our rights and safety.

3.4 Aggregated Data

We may share anonymized, aggregated data for research and business purposes.

We have NOT sold or shared personal information for commercial purposes in the past 12 months.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your information, except where retention is required by law.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

5.1 General Rights

  • Access: Request a copy of your personal information
  • Correction: Update inaccurate information
  • Deletion: Request deletion of your information
  • Portability: Receive your data in a portable format
  • Opt-Out: Unsubscribe from marketing communications
  • Withdraw Consent: Withdraw previously given consent

5.2 U.S. State Privacy Rights

Residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia have additional rights including:

  • Right to know what personal information is collected
  • Right to opt out of targeted advertising
  • Right to non-discrimination

5.3 How to Exercise Your Rights

To exercise your rights, contact us at: clir.pbl2026@gmail.com

We will respond within the timeframes required by applicable law.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your session
  • Remember your preferences
  • Analyze app usage
  • Improve performance

You can control cookies through your browser settings, but disabling cookies may limit functionality.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States and the Netherlands. We use Standard Contractual Clauses and other safeguards to protect your information.

8. Children's Privacy

Our App is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child, please contact us.

9. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our App may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies.

11. Do Not Track

We do not currently respond to "Do Not Track" signals, as there is no industry standard for such signals.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. Your continued use constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

Email: clir.pbl2026@gmail.com

COOKIE POLICY

COOKIE POLICY

Last Updated: May 6, 2025

This Cookie Policy explains how Clir uses cookies and similar tracking technologies.