Frequently Asked Questions

Clir is a mobile app designed to help people with allergies, dietary restrictions, and food preferences make faster, more informed food choices. You can scan a barcode or ingredient label and get a clearer safety signal based on your profile.

Clir is designed to assist users by analyzing product information, allergens, and dietary rules. However, product data can change, databases may be incomplete, and scanning can produce errors. Users should always verify product labels directly before consuming any food.

No. Barcode scanning is a helpful starting point, but it should not be your only source of truth. Manufacturers may change ingredients, packaging can vary by region, and cross-contamination warnings may not always be captured. Always check the physical label before eating.

Clir is built to support common allergens such as peanuts, tree nuts, milk, eggs, wheat, soy, sesame, fish, and shellfish. Coverage may expand over time, and users should still review product labels and consult a healthcare professional for allergy-related decisions.

Yes. Clir can help flag ingredients that may conflict with vegan or vegetarian preferences, such as dairy, eggs, gelatin, honey, or other animal-derived ingredients. Ingredient names can be complex, so we recommend confirming labels directly when a product matters to your diet.

Premium is designed for multi-profile use, so households can manage different allergies or preferences in one app. This can be useful for families, roommates, or caregivers shopping for more than one person.

If a barcode is not recognized, you can search by product name or use OCR to scan the ingredient list when available. Some products may not be in the database yet, especially regional or newly released items.

Clir is intended to help users understand unfamiliar labels while shopping or traveling. OCR quality depends on lighting, packaging, text clarity, and language support, so scanned results should be treated as assistance rather than a final guarantee.

Premium includes unlimited scans and multi-profile management. It is designed for users who scan frequently or need to manage food decisions for more than one dietary profile.

Yes. You can cancel your subscription at any time through the app store or billing provider where you subscribed. Premium access continues until the end of the current billing period.

Clir treats allergy and dietary preference data with care. We use your information to provide personalized scanning results and improve the app. For full details, review our Privacy Policy.

Clir is not built around selling personal information. Our policy page explains what information is collected, how it is used, and what rights may be available depending on your location.